Customer satisfaction form

Customer satisfaction form

Dear Customer,
In the framework of the quality system in our company and its adapting to standard ISO 9001:2000, we would like you to rate your satisfaction level. The object of this questionnaire is to help us improve the quality of the activity for your benefit and ours.

Full name:



Email address:

Feedback:How did the office handle the service call?
 Very good Good Mediocre Improvement required BadResponse time to service call
Arrival of technician at site on date fixed
Service employee's courtesy and attitude
Your impression of the technician's professional level
Efficacy of the technician's work
Problem-solving capacity
Non-recurrence of faults
General reliability level of equipment
Ability to provide spare parts for repair of faults
The technician's appearance


Thank you in advance for devoting your time
Avi Konkol
Quality Manager
Security Service Division

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